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Car trouble? We come to you.
Certified mechanics. Genuine parts. 5–30 min response across every district in Dubai — day or night, on demand.
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Certified mechanics. Genuine parts. 5–30 min response across every district in Dubai — day or night, on demand.
The rules that govern your use of AutoBatt Car Repair Mobile Mechanic Dubai’s website and mobile mechanic services across Dubai. We keep it clear and honest — no legalese, no hidden traps.
These Terms of Service (“Terms”) form a legal agreement between you (“you”, “customer”) and AutoBatt Car Repair Mobile Mechanic Dubai (“we”, “us”, “our”). They apply whenever you:
By booking a service, you confirm that you have read and agree to these Terms. If you don’t agree, please don’t use our services.
AutoBatt Car Repair Mobile Mechanic Dubai provides mobile car repair, battery, and roadside assistance services in Dubai, United Arab Emirates. All work is performed by qualified technicians at the location you specify — home, office, parking, or roadside.
We have been operating since 2020. Our services include (but are not limited to):
Service availability depends on your location, vehicle type, and whether the required parts are in stock. Some repairs may require a follow-up visit or may not be possible at your specific location (e.g., low-clearance parking).
When you book a service, you’ll be asked to provide:
We aim to respond within 5 to 30 minutes of your booking request, but exact arrival times depend on traffic, weather, and mechanic availability. Our confirmation message or call is the actual commitment — not the initial booking.
Please confirm the location carefully.
Wrong or incomplete locations can delay dispatch and may result in additional charges.
All prices are quoted upfront. We give you a clear, itemized estimate before any work starts. You approve the quote before the mechanic begins the repair.
If we discover additional issues during the repair (e.g., a worn belt behind a failing alternator), we will pause and give you a new quote before proceeding. No additional work is done without your approval.
Cancel free at any time before the mechanic arrives. Once the mechanic is en route, a cancellation fee may apply to cover travel time.
If you’re unhappy with the service, contact us within 7 days of the service date. We’ll investigate and, where appropriate, redo the work at no cost or issue a partial refund.
Parts warranty: All batteries and components we supply come with the manufacturer’s warranty (typically 6–24 months depending on the part). Warranty details are provided in writing after the service.
Workmanship guarantee: If the same problem returns within 30 days of the repair due to our workmanship, we will re-inspect and fix it at no additional labor cost.
The warranty does not cover damage caused by accidents, misuse, neglect, unauthorized repairs, or normal wear-and-tear beyond the warranty period.
To help us serve you safely and effectively, you agree to:
You are responsible for any personal belongings inside the vehicle. We recommend removing valuables before service.
We take our work seriously, but no mobile repair service can guarantee that everything will be perfect every time. Here is what we can and cannot be responsible for:
Nothing in these Terms limits any rights you have under UAE consumer protection law.
We serve all major Dubai areas, including Jebel Ali, Dubai Marina, JLT, Al Furjan, Discovery Gardens, Business Bay, Downtown Dubai, Dubai Silicon Oasis, and more. Some areas may be temporarily unavailable due to access restrictions, construction, or remote locations.
If your vehicle is in a location we cannot safely access (e.g., very low-clearance parking, private property, restricted zones), we may need to arrange an alternative or cancel the service. In such cases, you won’t be charged for the cancelled visit.
We use third-party services to run our business — for example, WhatsApp for messaging, our hosting provider for this website, and payment processors for cards.
These services operate under their own terms and privacy policies. We are not responsible for their availability, security, or data practices. If you prefer not to use a third-party service (e.g., WhatsApp), let us know and we can communicate by phone or email instead.
All content on this website — including text, images, logos, design, and code — is owned by AutoBatt Car Repair Mobile Mechanic Dubai or its licensors and is protected by copyright and trademark laws.
You may view, print, and share pages for personal, non-commercial use. You may not copy, modify, republish, or use our content for commercial purposes without written permission.
These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any dispute will be resolved under the jurisdiction of the courts of Dubai.
Before taking legal action, we encourage you to contact us directly — most issues can be resolved quickly and informally.
We may update these Terms occasionally. When we do, we’ll change the “last updated” date at the top and, for significant changes, notify active customers by phone or WhatsApp.
Continued use of our website or services after a change means you accept the updated Terms.
If you have questions about these Terms, want to raise a concern, or need a copy of the agreement, contact us:
Address
62 Sikka 20a St, Al Wuheida, Deira, Dubai, UAE